FAQ
How long is the Gift Card valid for?
The Gift Card can be redeemed until 3 years after purchase.
How can I redeem the Gift Card?
Once the location and available dates have been picked, the Gift Card Code can be redeemed on the last page (payment details) of the Checkout process. Your code will remain valid for further bookings, until the full balance has been spent.
Can the gift card be redeemed for any type of stay?
The Gift Card can be redeemed for any cabin with a minimum stay of two nights.
How many guests can stay in a Raus cabin?
Our cabins of 16 square meters are designed for 2 adults. If you want to bring children, please get in touch with us and we‘ll make sure you‘ll find the amenities you need.
What does the Gift Card apply for?
The Gift Card credit will be applied onto the entire sum of your booking, regardless if you only book the stay, or if you add extras.
Can I have the Gift Card shipped to someone else?
Yes, of course. You can chose a different shipping address in the check-out. We’ll then send the Gift Card to this address.
In case I don’t use 100% of my credits, will the rest remain valid?
Absolutely. Any credit left over will remain at your disposal within the validity period. Your code will remain valid for further bookings, until the full balance has been spent.